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AS 8018.2-2004

$86.19 $43.10

ICT service management – Code of practice for service management
standard by Standards Australia, 01/01/2004

Category:

Description

Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.

Product Details

Edition:
1st
Published:
01/01/2004
ISBN(s):
0733761275
Number of Pages:
24
File Size:
1 file , 700 KB
Product Code(s):
10090796, 10090746, 10090761
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